ARCC Coordinator - Bahawalpur

The ARCC Coordinator Bahawalpur is responsible for supporting the operationalization and strengthening of the Anti-Rape Crisis Cell (ARCC) at Bahawal Victoria Hospital (BVH).

The role focuses on establishing and maintaining effective survivor referral pathways, strengthening coordination between health, legal, and law enforcement actors, and ensuring all services are delivered in a survivor-centred and trauma-informed manner. The Coordinator is also responsible for identifying and resolving systemic and procedural bottlenecks affecting survivor access to services.

The position works closely with the Delivery Associate – Lahore and reports to the Assistant Manager.

A. ARCC Coordination & Survivor Pathway Management

• Support operationalization of ARCC at BVH in coordination with hospital management, medico-legal officers, and service providers.

• Establish functional workflows and referral systems between ARCC and external stakeholders.

• Monitor survivor pathways and identify delays, bottlenecks, or systemic barriers.

• Coordinate timely referral handoffs between health providers, police, prosecution, and legal teams.

• Ensure survivor services are delivered in a trauma-informed and dignity-preserving manner.

• Immediately escalate safeguarding issues, service gaps, or complaints to the Assistant Manager.

• Maintain referral tracking logs for monitoring, evaluation, and reporting purposes.

B. Referral System & Stakeholder Coordination

• Build and maintain coordination with key ARCC referral partners including police SSOIUs, prosecution, legal aid providers, child protection services, and social welfare departments.

• Facilitate coordination meetings to strengthen referral pathways and improve service delivery.

• Identify gaps in referral systems and propose actionable solutions to senior management.

• Support continuous improvement of inter-agency coordination mechanisms.

C. Reporting & Internal Coordination

• Prepare and submit monthly coordination reports covering:

  • Referral pathway performance

  • Bottlenecks and resolutions

  • Inter-agency coordination updates

• Ensure timely and accurate submission of data to the M&E focal person.

• Participate in internal programme meetings and ARCC coordination forums.

• Report safeguarding incidents, survivor complaints, or critical issues immediately.

• Bachelor’s degree in Psychology, Social Work, Public Health, Gender Studies, or related field (Clinical/Counselling Psychology preferred).
• Minimum 3 years of experience in GBV case coordination, survivor services, or programme coordination in health, legal, or social sector organizations.
• Strong understanding of trauma-informed and survivor-centred approaches.
• Experience working with health or law enforcement institutions in Punjab is an asset.
• Strong coordination skills in multi-stakeholder and high-pressure environments.
• Strong communication skills in English and Urdu.
• Proficiency in MS Office and case/data tracking systems.
• Willingness to travel within Bahawalpur and surrounding districts.

• Survivor-centred and trauma-informed practice
• Inter-agency coordination and stakeholder engagement
• Problem-solving in complex service delivery systems
• Monitoring, documentation, and reporting accuracy
• Ethical conduct and safeguarding compliance
• Field responsiveness and coordination agility

EEO & Non-Discrimination Statement:

Integrated into our shared values is LAS's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.

Safeguarding & PSEA Commitment

Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:

• Engaging in any form of sexual exploitation or abuse;
• Sexual activity with children (persons below the age of 18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense;
• Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
• Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of LAS and are strongly discouraged.