Training Manager - Musaliha International Center for Arbitration and Dispute Resolution (MICADR)

Musaliha International Center for Arbitration and Dispute Resolution (MICADR) is an alternative dispute resolution center that provides state-of-the-art mediation, arbitration, and negotiation services for individuals and entities. MICADR operates under the firm belief that alternative means of dispute resolution are highly effective and globally recognized to achieve justice and eradicate conflict while keeping the sanctity of relationships and linkages intact.

Strategically headquartered in Karachi with a presence in the Capital (Islamabad), MICADR is a High Court recognised dispute resolution center that has on its Panel of ADR Practitioners, nationally and internationally accredited Mediators and Arbitrators with several years of experience in multiple thematic areas including but not limited to issues and disputes pertaining to contracts, construction, insurance, banking, family, employment, civil defamation etc. Compliant with the New York Convention and the Singapore Convention.

MICADR Rules of Governance and accompanying rules and procedures ensure that services of the highest standard are provided to disputing parties looking for an efficacious resolution outside the court. MICADR operates in line with the federal and provincial ADR laws in Pakistan and works with the judiciary to ensure the enforceability of all mediation settlements made and arbitration awards awarded. MICADR carries widespread research and engages in policy advocacy, and conducts training programs in order to ensure that the mechanism of alternate dispute resolution is institutionalized across the region.

The Training Manager owns MICADR's training function as a business, not as a support role. This position is responsible for planning and filling IMI Accredited Mediator Skills Training and Mediation Advocacy (M-MAST) cohorts, managing the faculty pipeline, driving commercial outreach, and growing training revenue year on year.

This is a commercially accountable, client-facing role. The ideal candidate is someone who can independently market training programmes, manage institutional relationships, and take full ownership of delivery and revenue targets.

1- Cohort Planning & Delivery

• Plan, schedule, and fill IMI Accredited and M-MAST cohorts across the programme year.
• Manage venue coordination, waitlists, and participant communications end-to-end.
• Ensure minimum cohort thresholds are met: 24 participants per IMI cohort, 20 per M-MAST.

2- Faculty Management

• Engage, retain, and schedule lead trainers — confirmed a minimum of six weeks before each cohort.
• Coordinate assessments and certification processes with the International Mediation Institute (IMI).

3- Commercial Outreach

• Market cohorts directly to law firms, corporate HR and legal departments, bar councils, and judicial academies.
• Cross-sell training products into the MICADR corporate membership base in coordination with the BD & Membership Manager.
• Develop in-house training and sensitisation workshop offerings for corporate clients.

4- Institutional Partnerships

• Build and maintain relationships with provincial judicial academies, bar councils, and government training institutions for recurring training agreements.

5- Reporting

• Track training revenue monthly and report variances to the Reporting Line by the 5th of each month.
• Submit required Means of Verification (MOVs) upon cohort completion: participant registers, certificates, training report, and revenue records.

Experience

• Minimum 5 years in training delivery, programme management, or a commercially accountable training role.
• Demonstrated experience in client outreach, pipeline management, or institutional relationship development.
• Proven ability to manage multiple concurrent cohorts independently.

Qualifications

• IMI-Accredited Mediator or equivalent ADR practitioner qualification is strongly preferred.
• Minimum: Bachelor's degree in Law, Business, Education, or a related field
• Preferred: Master's degree in a relevant discipline
• IMI-Accredited Mediator or equivalent ADR practitioner qualification is strongly preferred.
• Familiarity with Pakistan's ADR ecosystem — bar councils, judicial academies, and corporate legal functions.

Skills

• Excellent written and spoken English.
• Strong commercial instinct with the ability to own outreach independently.
• Highly organised with sound project management skills.
• Professional, cooperative, and solutions-oriented working style.

Remuneration 

• 50% fixed monthly salary and 50% performance-based component linked to agreed deliverables and KPIs. Full terms to be shared at offer stage.

EEO & Non-Discrimination Statement:

Integrated into our shared values is LAS's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.

Safeguarding & PSEA Commitment

Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:

• Engaging in any form of sexual exploitation or abuse;
• Sexual activity with children (persons below the age of 18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense;
• Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
• Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of LAS and are strongly discouraged.