Project Manager - Litigation Department

The Project Manager will serve as the operational backbone of LAS's Litigation Department, driving coordination, accountability, and strategic alignment across the department's programmes and field operations. This role sits at the intersection of programme management, data stewardship, and internal communications, ensuring the Litigation team delivers on its mandate with precision, visibility, and measurable impact.

1. Documentation & CRM Management

• Maintain accurate, up-to-date documentation for all litigation cases, programme files, and departmental records.
• Manage the department’s CRM system, ensuring data is complete, accurate, and updated on time by all team members.
• Develop and implement standard documentation practices and filing systems across the team.

2. Workplan Tracking & Field Coordination

• Monitor departmental workplans against timelines, milestones, and deliverables, proactively flagging delays.
• Coordinate follow-ups with field teams to ensure smooth implementation of planned activities.
• Facilitate regular check-ins with field staff and escalate operational issues to the Head of Litigation in a structured manner.

3. Strategic Alignment with Organisational Initiatives

• Collaborate with Justice Hub Coordinators and Leads to align litigation work with broader organisational strategy.
• Act as a liaison for cross-functional coordination to integrate litigation priorities into organisational planning cycles.
• Support translation of strategic goals into actionable departmental workplans.

4. OKR & Performance Measurement

• Lead tracking and reporting of the Litigation Department’s OKRs.
• Work with the M&E team to ensure accurate data collection, tracking, and reporting of key results.
• Design and manage satisfaction surveys and feedback mechanisms to assess programme effectiveness.
• Prepare and present regular performance reports for internal decision-making.

5. Communications & Visibility

• Serve as communications focal person for the Litigation Department.
• Manage internal and external reporting, ensuring timely dissemination of updates and insights.
• Maintain visibility of departmental work across the organisation and with external partners.

6. Data Management & Technology

• Use AI tools and digital solutions to improve efficiency and output quality.
• Apply low-code/no-code tools and “vibe coding” approaches to build simple automations and workflows.
• Clean, organise, and analyse datasets to generate actionable insights for decision-making.
• Maintain strong data hygiene across all systems and platforms.

7. Risk Management

• Identify, document, and communicate operational risks in litigation and field activities.
• Maintain a live departmental risk register and escalate high-priority risks to leadership.
• Work with relevant teams to design and monitor risk mitigation plans.

Qualifications & Experience

Required

• Eagerness to learn and adapt.
• Bachelor’s degree in Project Management, Social Sciences, Development Studies, or a related field.
• Minimum 2 years of experience in an analyst, project management, programme coordination, or operations role.
• Experience managing workplans, CRM systems, and structured documentation.
• Strong ability to work with data (cleaning, analysis, and visualization for reporting).

Desirable

• Familiarity with AI tools (ChatGPT, Claude, NotebookLM, Gemini) and willingness to integrate them into workflows.
• Experience supporting OKR or results-based management frameworks with M&E teams.
• Knowledge of justice, legal empowerment, or access-to-justice sector.

Organisational Excellence: Ability to manage multiple priorities, stay organised, and maintain accuracy under pressure.

Communication: Clear communicator who can translate complex data into simple, actionable insights for different audiences.

Analytical Thinking: Able to interpret data, identify patterns, and generate evidence-based recommendations.

Tech Savviness: Quick to adopt new tools; proactive in using AI and data solutions to improve workflows.

Relationship Management: Builds strong working relationships with field teams, coordinators, and leadership through reliability and follow-through.

Risk Awareness: Identifies risks early and supports mitigation through structured escalation and planning.

Initiative & Ownership: Takes responsibility for outcomes, not just tasks — solution-oriented and proactive.

EEO & Non-Discrimination Statement:

Integrated into our shared values is LAS's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.

Safeguarding & PSEA Commitment

Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:

• Engaging in any form of sexual exploitation or abuse;
• Sexual activity with children (persons below the age of 18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense;
• Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
• Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of LAS and are strongly discouraged.